by Brenton Johnson | Jun 19, 2016 | Disruption Survival, Increase Revenue, User Focus
I don’t know about you, but most cafes I’ve been to are rather average. They all sell good coffee, most sell good food and they all have the same business model. So rarely is there a compelling reason to walk to the other side of the CBD to visit a certain... 
by Brenton Johnson | Jan 19, 2016 | Business Systems, Increase Revenue, Manage Risk, User Focus
Measuring Customer Satisfaction is Hard Feedback is something that most businesses neglect to formally collect. Many people often gauge customer satisfaction by how much the client smiles or the frequency they return. Would you believe there is a better way? there...
